Many players have questions about Just casino online before they deposit their first euro — here are the honest answers. This guide walks you through registration, mobile access, bonus rules, and common issues like delayed withdrawals.
Before You Start
- Check your internet connection – a stable 5 Mbps is recommended for smooth gameplay.
- Have your ID ready – you’ll need to verify your account before withdrawing.
- Understand the wagering requirements – typically 30x to 40x the bonus amount.
- Know the game contribution percentages: slots usually count 100%, table games 10% or less.
Step-by-Step Sign-Up
- Visit the official Just casino website via your browser. Do not use third-party links.
- Click the “Sign Up” or “Register” button, usually at the top right.
- Fill in your email, create a strong password (mix of letters, numbers, symbols), and select your currency.
- Enter personal details: full name, date of birth, and address. Ensure these match your ID exactly.
- Agree to the terms and conditions, then submit the form.
- Check your email for a verification link. Click it to activate your account.
- Complete KYC by uploading a photo of your passport or driver’s license. This can take up to 48 hours.
Playing on Mobile
Just casino online works smoothly on mobile through your browser. There is no dedicated app in the Google Play or Apple App Store. Instead, the site uses a progressive web app (PWA) – you can add it to your home screen for one-tap access. To do this on Android: open the site in Chrome, tap the three-dot menu, and select “Add to Home screen.” On iOS: open in Safari, tap the Share icon, and choose “Add to Home Screen.” All features, including deposits and live dealer games, are available on mobile.
Bonus Details
| Bonus Type | Match % | Max Bonus | Wagering Requirement | Game Contribution |
|---|---|---|---|---|
| Welcome Bonus | 100% | Up to €500 | 35x bonus | Slots 100%, table games 10% |
| Free Spins Package | N/A | Up to 100 spins | 40x winnings | Slots only |
| Reload Bonus | 50% | Up to €200 | 30x bonus | Slots 100%, live casino excluded |
| Cashback Offer | N/A | Up to €100 | No wagering | All games |
| High Roller Bonus | 200% | Up to €2000 | 40x bonus | Slots 100%, table games 5% |
How Bonuses Work
When you claim a just casino bonus, the bonus money is added to your account separately from your deposit. You must wager the bonus amount a certain number of times before you can withdraw any winnings. For example, if you deposit €100 and receive a 100% bonus (€100 bonus), and the wagering requirement is 35x the bonus, you need to wager €100 × 35 = €3,500 in eligible games. Only then can you withdraw any remaining funds. Always check which games contribute fully – slots usually count 100%, while blackjack or roulette may count only 10% or less.
Pro Tips – Delayed Withdrawals
If your withdrawal is delayed, follow these steps:
- Check your email – the casino may have requested additional KYC documents.
- Log in and verify that your withdrawal request is marked as “Pending” or “Processing.”
- Wait at least 48 hours after submitting. Most withdrawals are processed within 1-3 business days.
- If still delayed, contact support via live chat (available 24/7) or email (support@justcasino.com). Provide your username and withdrawal ID.
- If no response in 24 hours, escalate by filing a complaint with the Curacao eGaming authority.
Remember, withdrawals to e-wallets are usually faster (24 hours) than bank transfers (3-5 days).
FAQ
How do I claim the just casino bonus on my first deposit?
After signing up, go to the cashier, select the welcome bonus, and make a deposit. The bonus will be credited automatically if you opt in.
Can I play just casino free spins on mobile?
Yes, just casino free spins work on mobile as long as you use the browser-based version. They are credited to your account and can be used on selected slot games.
What documents are required for KYC verification?
You need a government-issued ID (passport or driver’s license), a proof of address (utility bill or bank statement dated within 3 months), and a photo of your payment method if using a card.
Are winnings from this casino taxable?
Just casino holds a Curacao license. Winnings from Curacao-licensed casinos may be subject to local income tax depending on your country of residence. Check with a local tax advisor.
This guide covers everything from registration to bonus math and troubleshooting. Always gamble responsibly and read the full terms before claiming any offer.